CUSTOM ORDER
CANCELLATION POLICY

At The Baking Ground & Cafe, every custom cake and cookie order is carefully designed and prepared with attention to detail.

Preview of The Baking Grounds custom order cancellation policy PDF

CUSTOM ORDER

Cancellation Policy

CUSTOM ORDER
CANCELLATION POLICY

At The Baking Ground & Cafe, every custom cake and cookie order
is carefully designed and prepared with attention to detail.
We sincerely appreciate the trust you place in us
for your special occasions.

Because custom orders require advance planning, ingredient preparation,
and dedicated design time, we kindly ask for your understanding of the
following cancellation policy:

Within 24 hours of order placement

→ Full refund available

More than 14 days before pickup date

→ 100% of the order total will be issued as Store Credit

Within 14 days of pickup date

→ 50% of the order total will be issued as Store Credit

Thank you for supporting our bakery
and allowing us to be part of your special moments.